Support

How can we help?

Write to support@accord.studio — we reply within two business days.
How current is the IFRA data?
We track the published IFRA Standards and note the amendment in Settings. Because standards evolve and materials vary, Accord is a guide — always confirm against the current Standards and your suppliers' certificates before selling.
Do you work in drops or grams?
Either. Choose during onboarding or in Settings; the pyramid, IFRA check, and dilution all follow your unit.
Can I keep versions of a formula?
Yes — Pro keeps full version history so you can compare revisions and return to an earlier one at any time.
Are my formulae private?
Completely. They're stored on your device by default; if you enable sync they go to your private account, are never shared or sold, and we don't read them.
Does it calculate dilution?
Yes — enter a target volume and concentration and Accord gives you concentrate, alcohol, and water amounts.